When you use VoIP, a technology that sends voice calls over the internet instead of phone lines. Also known as internet calling, it lets you make cheap or free calls anywhere in the world using just an internet connection. This isn’t just for techies—it’s for anyone who calls family overseas, runs a small business, or wants to stop paying crazy phone bills. In July 2025, the most common questions on IntCalling were about how to make VoIP work reliably, how to set up SIP setup, the protocol that connects your phone to the internet calling service, and which providers actually deliver clear calls without dropouts.
People weren’t just asking how to get started—they wanted to know what went wrong when calls crackled or disconnected. The top fixes? Checking your internet speed, switching from Wi-Fi to wired Ethernet, and turning off bandwidth-hogging apps during calls. We also saw a spike in questions about IP telephony, the broader system that handles voice, video, and messaging over internet networks. Many readers were confused about how it differs from regular VoIP. The short answer: IP telephony is the whole system—SIP, routers, codecs, and servers—while VoIP is just the voice part. If you’re setting up a home office or small business phone system, understanding this difference saves you from buying the wrong gear.
Call quality came up again and again. It’s not just about having fast internet. It’s about jitter, latency, and packet loss—terms that sound technical but are easy to check with free tools. One reader tested five cheap VoIP providers and found that the cheapest one had 30% more dropped calls than a mid-tier service. Another figured out how to prioritize voice traffic on their router with QoS settings, and their calls went from unusable to crystal clear. No magic. Just smart tweaks.
Security was another big theme. If you’re using VoIP, you’re vulnerable to hackers who can eavesdrop or hijack your calls. In July, we published simple steps to lock down your system: change default passwords, use encrypted SIP, and avoid public Wi-Fi for business calls. You don’t need a cybersecurity degree to do it.
What you’ll find in this archive isn’t theory. It’s real fixes from real users. Whether you’re trying to cut your monthly bill, set up a home office phone, or just talk to your grandkids without static, the posts here give you exactly what works—no fluff, no hype, no upsells.